One Click Done Customer Portal and One Click Done Main Server are down
Resolved
Jul 6, 2023 at 1:42am UTC
One Click Done Customer Portal recovered.
Affected services
One Click Done Customer Portal
Updated
Jul 6, 2023 at 1:31am UTC
One Click Done Main Server recovered.
Affected services
One Click Done Main Server
Created
Jul 6, 2023 at 1:26am UTC
Outage - 7/5/23 - Severe Weather Power Outages
Our One Click Done data center was impacted by two separate power outages. This was due to our local power utility and severe weather in the area. While we do not like to have downtime, this was unavoidable in nature. We are currently in the process of implementing backup power, however, this was not yet implemented.
We apologize for any inconvenience this caused and have credited our customers' accounts for any downtime that occurred per our SLA policy.
Thank you,
One Click Done Team.
Affected services
One Click Done Customer Portal
One Click Done Main Server