Previous incidents
One Click Done Customer Portal is down
Resolved Mar 10, 2024 at 2:29pm UTC
One Click Done Customer Portal recovered.
1 previous update
One Click Done Customer Portal and One Click Done Main Server are down
Resolved Mar 5, 2024 at 8:08am UTC
One Click Done Main Server recovered.
3 previous updates
One Click Done Customer Portal and One Click Done Main Server are down
Resolved Feb 22, 2024 at 8:21am UTC
One Click Done Main Server recovered.
3 previous updates
One Click Done Customer Portal and One Click Done Main Server are down
Resolved Feb 21, 2024 at 10:58pm UTC
One Click Done Main Server recovered.
3 previous updates
One Click Done Customer Portal and One Click Done Main Server are down
Resolved Feb 19, 2024 at 4:52am UTC
One Click Done Main Server recovered.
3 previous updates
One Click Done Customer Portal and One Click Done Main Server are down
Resolved Feb 17, 2024 at 9:46am UTC
One Click Done Main Server recovered.
3 previous updates
One Click Done Main Server is down
Resolved Feb 9, 2024 at 7:25am UTC
One Click Done Main Server recovered.
1 previous update
One Click Done Customer Portal and One Click Done Main Server are down
Resolved Jan 31, 2024 at 7:08am UTC
HST-OUT434786 - Outage Post Mortem
Outage reason: This outage was caused by a faulty network cable that connected our physical equipment to the outside world. The outage was resolved after replacing the cable and moving to a new switch port.
Future prevention: This cable appeared to be an issue and has been replaced twice. As a proactive measure the network port has been changed as well. We will continue to monitor this.
Services Impacted: Full system outage, impacting internal se...
1 previous update
One Click Done Customer Portal and One Click Done Main Server are down
Resolved Jan 21, 2024 at 1:46am UTC
One Click Done Main Server recovered.
3 previous updates
One Click Done Customer Portal and One Click Done Main Server are down
Resolved Jan 1, 2024 at 9:25pm UTC
One Click Done Customer Portal recovered.
3 previous updates